Subscriber can update his / her details in Tier I in CRA system by submitting a change request form to the DDO.
Subscriber needs to submit the following forms for change request -
- Form S2 - for change in personal or nomination details or request for re-issue of T-PIN/I-PIN or Reprint of PRAN card.
- Form S3 - Request for change in Scheme Preference or Switch.
- Form S7 - Request for change in Photograph and/or Signature.
To change any details for the Tier II account, the request needs to be submitted to the respective POP-SP.
Nodal Office can update the following requests of the employee/subscriber
- Change in Personal details including Bank details;
- Change in Employment details;
- Change in Nomination details;
- Reissue of I-PIN and T-PIN;
- Reprint of PRAN Card.
Nodal office can also generate and print Statement of Transaction and Statement of Holding for an employee associated with it. For any information related to Tier II, the subscriber needs to approach the POP-SP through whom the Tier II account is activated.
Only an Individual can be a nominee. Subscriber can nominate a maximum of three nominees. Subscriber cannot fill the same nominee details more than once. Percentage share value for all the nominees must be integer. Decimals/fractional values are not accepted in the nomination(s). Sum of percentage share across all the nominees must be equal to 100. If sum of percentage is not equal to 100, entire nomination will be rejected. If a nominee is a minor, then nominee's date of birth and guardian details shall be mandatory. The registration of nominee details will not be done unless all details are duly filled up in the form. A subscriber may refer the instructions for nominations available in the registration form (S1)
Yes. Subscriber will be allowed to register upto three nominees only.
Yes, minor can be a nominee. In such case, subscriber will be required to provide guardian's details and date of birth of the minor.
In case of loss or damage of PRAN card, the subscriber needs to submit a duly filled S2 form to the respective DDO. After verifying the form, the PAO will enter and authorise the request in the CRA system. Subsequently, the request is processed by CRA and a fresh PRAN Card is printed and sent to respective nodal office for onward distribution to the subscribers. This is a chargeable transaction.
For re-issue of I-PIN / T-PIN, the subscriber needs to submit a duly filled S2 form to the respective DDO. After verifying the form, the PAO will enter and authorise the request in the CRA system. Subsequently, the request is processed by CRA and a fresh I-PIN / T-PIN is printed and sent to respective nodal office for onward distribution to the subscribers. This is a chargeable transaction.
Yes, subscriber can check with their PAO or can call at CRA's toll free number 1800 222 080 for the status of pending request. Subscriber can also login to https://cra-nsdl.com/CRA/ using the IPIN and check the status.
The Annual Account Statement as of March 31st of every year, will be sent to the registered address. Also if a subscriber wishes to have a statement of transaction on an adhoc basis, he/she can log into CRA website using the I-PIN. Subscriber needs to follow below mentioned path Views --->Statement of Transaction - CG--->Mention the PRAN After entering the data, statement of transaction will be displayed on the screen. Subscriber can also access the account details by calling the toll-free number 1800 222 080. They can also get in touch with their PAO to view/print the Annual Account Statement.
Yes, the subscriber has an option to get his/her T-PIN reset. The subscriber can call the CRA toll free number 1800-222-080 to access IVR (Interactive Voice Response) system. After selecting the appropriate option, system will prompt the subscriber to reset T-PIN by providing the existing T-PIN and the required new T-PIN. In case subscriber has forgotten T-PIN, upon successful verification of the personal details, the subscriber will be transferred to a helpline executive to enable him/her to change the T-PIN online’.