SBI PENSION FUND SCHEME - CENTRAL GOVT - 27.593 as on 23-01-2019 || SBI PENSION FUND SCHEME - STATE GOVT - 23.6936 as on 23-01-2019 || SBI PENSION FUND SCHEME E - TIER I - 24.0349 as on 23-01-2019 || SBI PENSION FUND SCHEME C - TIER I - 25.9539 as on 23-01-2019 || SBI PENSION FUND SCHEME G - TIER I - 24.188 as on 23-01-2019 || SBI PENSION FUND SCHEME E - TIER II - 22.1571 as on 23-01-2019 || SBI PENSION FUND SCHEME C - TIER II - 23.749 as on 23-01-2019 || SBI PENSION FUND SCHEME G - TIER II - 23.0472 as on 23-01-2019 || NPS TRUST A/C-SBI PENSION FUNDS PRIVATE LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 22.398 as on 23-01-2019 || SBI PENSION FUNDS PVT. LTD. SCHEME - CORPORATE-CG - 17.5952 as on 23-01-2019 || NPS TRUST - A/C SBI PENSION FUND SCHEME - ATAL PENSION YOJANA (APY) - 13.3374 as on 23-01-2019 || SBI PENSION FUND SCHEME A - TIER I - 11.7129 as on 23-01-2019 || SBI PENSION FUND SCHEME A - TIER II - 20 as on 23-01-2019 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME- CENTRAL GOVT - 26.7381 as on 23-01-2019 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME- STATE GOVT - 23.797 as on 23-01-2019 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME E - TIER I - 28.0161 as on 23-01-2019 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME C - TIER I - 23.3411 as on 23-01-2019 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME G - TIER I - 21.6787 as on 23-01-2019 || UTI RETIREMENT SOLUTIONS SCHEME E - TIER II - 22.8321 as on 23-01-2019 || UTI RETIREMENT SOLUTIONS SCHEME C - TIER II - 22.3732 as on 23-01-2019 || UTI RETIREMENT SOLUTIONS SCHEME G - TIER II - 22.3072 as on 23-01-2019 || NPS TRUST A/C-UTI RETIREMENT SOLUTIONS LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 22.2076 as on 23-01-2019 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME - CORPORATE-CG - 10 as on 23-01-2019 || NPS TRUST - A/C UTI RETIREMENT SOLUTIONS LTD. SCHEME - ATAL PENSION YOJANA (APY) - 13.6495 as on 23-01-2019 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME A - TIER I - 11.6573 as on 23-01-2019 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME A - TIER II - 10 as on 23-01-2019 || LIC PENSION FUND SCHEME - CENTRAL GOVT - 26.8147 as on 23-01-2019 || LIC PENSION FUND SCHEME - STATE GOVT - 23.9327 as on 23-01-2019 || NPS TRUST A/C-LIC PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 22.1526 as on 23-01-2019 || LIC PENSION FUND LIMITED SCHEME - CORPORATE-CG - 17.6292 as on 23-01-2019 || LIC PENSION FUND SCHEME E - TIER I - 18.1027 as on 23-01-2019 || LIC PENSION FUND SCHEME C - TIER I - 16.6975 as on 23-01-2019 || LIC PENSION FUND SCHEME G - TIER I - 17.739 as on 23-01-2019 || LIC PENSION FUND SCHEME E - TIER II - 15.1601 as on 23-01-2019 || LIC PENSION FUND SCHEME C - TIER II - 15.6189 as on 23-01-2019 || LIC PENSION FUND SCHEME G - TIER II - 17.8843 as on 23-01-2019 || NPS TRUST - A/C LIC PENSION FUND SCHEME - ATAL PENSION YOJANA (APY) - 13.5545 as on 23-01-2019 || LIC PENSION FUND SCHEME A - TIER I - 11.6415 as on 23-01-2019 || LIC PENSION FUND SCHEME A - TIER II - 10 as on 23-01-2019 || KOTAK PENSION FUND SCHEME E - TIER I - 25.5399 as on 23-01-2019 || KOTAK PENSION FUND SCHEME C - TIER I - 25.5862 as on 23-01-2019 || KOTAK PENSION FUND SCHEME G - TIER I - 22.2651 as on 23-01-2019 || KOTAK PENSION FUND SCHEME E - TIER II - 22.6245 as on 23-01-2019 || KOTAK PENSION FUND SCHEME C - TIER II - 22.0422 as on 23-01-2019 || KOTAK PENSION FUND SCHEME G - TIER II - 20.8092 as on 23-01-2019 || NPS TRUST A/C-KOTAK MAHINDRA PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 19.3723 as on 23-01-2019 || KOTAK PENSION FUND SCHEME A - TIER I - 11.2064 as on 23-01-2019 || KOTAK PENSION FUND SCHEME A - TIER II - 10 as on 23-01-2019 || RELIANCE PENSION FUND SCHEME E - TIER I - 25.7122 as on 23-01-2019 || RELIANCE PENSION FUND SCHEME C - TIER I - 23.2728 as on 23-01-2019 || RELIANCE PENSION FUND SCHEME G - TIER I - 21.7248 as on 23-01-2019 || RELIANCE PENSION FUND SCHEME E - TIER II - 22.0052 as on 23-01-2019 || RELIANCE PENSION FUND SCHEME C - TIER II - 21.6572 as on 23-01-2019 || RELIANCE PENSION FUND SCHEME G - TIER II - 20.9645 as on 23-01-2019 || NPS TRUST A/C-RELIANCE CAPITAL PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 10 as on 23-01-2019 || RELIANCE PENSION FUND SCHEME A - TIER I - 11.5612 as on 23-01-2019 || RELIANCE PENSION FUND SCHEME A - TIER II - 10 as on 23-01-2019 || ICICI PRUDENTIAL PENSION FUND SCHEME E - TIER I - 27.82 as on 23-01-2019 || ICICI PRUDENTIAL PENSION FUND SCHEME C - TIER I - 25.9523 as on 23-01-2019 || ICICI PRUDENTIAL PENSION FUND SCHEME G - TIER I - 22.3861 as on 23-01-2019 || ICICI PRUDENTIAL PENSION FUND SCHEME E - TIER II - 21.966 as on 23-01-2019 || ICICI PRUDENTIAL PENSION FUND SCHEME C - TIER II - 24.1414 as on 23-01-2019 || ICICI PRUDENTIAL PENSION FUND SCHEME G - TIER II - 21.4643 as on 23-01-2019 || NPS TRUST A/C-ICICI PRUDENTIAL PENSION FUNDS MANAGEMENT COMPANY LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 10 as on 23-01-2019 || ICICI PRUDENTIAL PENSION FUND SCHEME A - TIER I - 11.4464 as on 23-01-2019 || ICICI PRUDENTIAL PENSION FUND SCHEME A - TIER II - 10 as on 23-01-2019 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME E - TIER I - 20.7331 as on 23-01-2019 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME C - TIER I - 16.8016 as on 23-01-2019 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME G - TIER I - 16.6276 as on 23-01-2019 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME E - TIER II - 17.9216 as on 23-01-2019 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME C - TIER II - 15.8842 as on 23-01-2019 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME G - TIER II - 16.9778 as on 23-01-2019 || NPS TRUST A/C-HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME - NPS LITE SCHEME - GOVT. PATTERN - 10 as on 23-01-2019 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME A - TIER I - 11.7287 as on 23-01-2019 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME A - TIER II - 10 as on 23-01-2019 || BIRLA SUN LIFE PENSION SCHEME E - TIER I - 11.4666 as on 23-01-2019 || BIRLA SUN LIFE PENSION SCHEME C - TIER I - 11.4015 as on 23-01-2019 || BIRLA SUN LIFE PENSION SCHEME G - TIER I - 11.1243 as on 23-01-2019 || BIRLA SUN LIFE PENSION SCHEME A - TIER I - 11.232 as on 23-01-2019 || BIRLA SUN LIFE PENSION SCHEME E - TIER II - 11.3982 as on 23-01-2019 || BIRLA SUN LIFE PENSION SCHEME C - TIER II - 11.0959 as on 23-01-2019 || BIRLA SUN LIFE PENSION SCHEME G - TIER II - 10.7385 as on 23-01-2019 || BIRLA SUN LIFE PENSION SCHEME A - TIER II - 10 as on 23-01-2019 ||

Toll Free Number -1800-110-069 of Atal Pension Yojana                  Submission of FATCA Self Declaration                 Go Paperless Opt for an Email Annual Transaction Statement                 Proposal for streamlining the NPS by Ministry of Finance                 Voluntary Contribution in Tier I account by Govt. Sector Subscribers


A Subscriber can contact the PAO/ DTO through his DDO, for resolving his/her grievance, if against the PAO/ DTO. In case grievance pertains to other intermediaries, PAO will lodge the grievance on behalf of subscriber in CGMS. A Subscriber can also raise a grievance/ compliant in any of the following manner:

  1. Through the CRA Helpline using the T-PIN to register the complaint.
  2. Raise an online grievance through the CRA website using I-PIN.
  3. Approach the concerned PAO, who can raise a grievance on Subscriber's behalf.
  4. Send a physical letter to CRA or an e-mail to info.cra@nsdl.co.in mentioning the grievance.

A subscriber may also write to Grievance Redressal Cell, PFRDA, 1st Floor, ICADR Building, Vasant Kunj Institutional Area, Ph II New Delhi 70 (Email: grc@pfrda.org.in) for taking appropriate action. The Subscriber can check the status of the grievance in CRA website at www.cra-nsdl.com

Whenever a subscriber raises a grievance, a system generated alert goes to the entity against which the grievance is raised. The respective entity then resolves the grievance and post resolution details in CRA system.

When a subscriber registers a grievance in the CRA website (www.cra-nsdl.com), an unique token number is assigned to each and every grievance. Subscriber can use that token no. to know about the status of the grievances either through the call centre or through the CRA web-site.

A Subscriber can approach the Nodal Office in case of the following grievances:

  1. Non receipt of PRAN Card.
  2. Re-issue of PRAN Card.
  3. Re-issue of I-PIN/T-PIN.
  4. Submission of request for modification (Form S2) in subscriber details such as personal details, nomination details, employment details, etc.
  5. Incorrect/non updation of suscribers details (after submission of Form S2).
  6. Submission of request for Shifting of Subscriber (Form ISS-1).
  7. Contribution not uploaded by PAO.
  8. Delay in contribution upload by PAO.
  9. Submission of request for Transaction Statement.
  10. Queries regarding submission of PRAN application, change in subscriber details, shifting of subscriber etc.
  11. Queries relating to service term such as amount of NPS deduction, payment of salary, retirement benefits etc.
  12. Submission of request for withdrawal.

In case a Subscriber is dissatisfied with the resolution of their grievances, they may write to Grievance Redressal Cell (GRC), PFRDA at the below mentioned address for taking appropriate action.

Grievance Redressal Cell,
Pension Fund Regulatory and Development Authority,
1st, Floor, ICADR Building, Vasant Kunj Institutional Area Phase II, New Delhi 110070
e-mail: grc@pfrda.org.in
NPS Information Desk Toll Free No. (at PFRDA): 1800 110 708

The latest updates on NPS procedure/guidelines etc., are available on the PFRDA website www.pfrda.org.in / CRA website – www.npscra.nsdl.co.in Subscribers may visit the said websites for details of NPS.