SBI PENSION FUND SCHEME - CENTRAL GOVT - 26.0116 as on 24-04-2018 || SBI PENSION FUND SCHEME - STATE GOVT - 22.3325 as on 24-04-2018 || SBI PENSION FUND SCHEME E - TIER I - 23.777 as on 24-04-2018 || SBI PENSION FUND SCHEME C - TIER I - 24.5095 as on 24-04-2018 || SBI PENSION FUND SCHEME G - TIER I - 22.401 as on 24-04-2018 || SBI PENSION FUND SCHEME E - TIER II - 21.9292 as on 24-04-2018 || SBI PENSION FUND SCHEME C - TIER II - 22.432 as on 24-04-2018 || SBI PENSION FUND SCHEME G - TIER II - 21.3804 as on 24-04-2018 || NPS TRUST A/C-SBI PENSION FUNDS PRIVATE LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 21.1228 as on 24-04-2018 || SBI PENSION FUNDS PVT. LTD. SCHEME - CORPORATE-CG - 16.57 as on 24-04-2018 || NPS TRUST - A/C SBI PENSION FUND SCHEME - ATAL PENSION YOJANA (APY) - 12.5256 as on 24-04-2018 || SBI PENSION FUND SCHEME A - TIER I - 11.1655 as on 24-04-2018 || SBI PENSION FUND SCHEME A - TIER II - 20 as on 24-04-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME- CENTRAL GOVT - 25.2652 as on 24-04-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME- STATE GOVT - 22.4902 as on 24-04-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME E - TIER I - 27.9048 as on 24-04-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME C - TIER I - 22.1751 as on 24-04-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME G - TIER I - 20.1519 as on 24-04-2018 || UTI RETIREMENT SOLUTIONS SCHEME E - TIER II - 22.6436 as on 24-04-2018 || UTI RETIREMENT SOLUTIONS SCHEME C - TIER II - 21.192 as on 24-04-2018 || UTI RETIREMENT SOLUTIONS SCHEME G - TIER II - 20.7138 as on 24-04-2018 || NPS TRUST A/C-UTI RETIREMENT SOLUTIONS LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 20.9639 as on 24-04-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME - CORPORATE-CG - 10 as on 24-04-2018 || NPS TRUST - A/C UTI RETIREMENT SOLUTIONS LTD. SCHEME - ATAL PENSION YOJANA (APY) - 12.8694 as on 24-04-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME A - TIER I - 11.0358 as on 24-04-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME A - TIER II - 10 as on 24-04-2018 || LIC PENSION FUND SCHEME - CENTRAL GOVT - 25.3295 as on 24-04-2018 || LIC PENSION FUND SCHEME - STATE GOVT - 22.6255 as on 24-04-2018 || NPS TRUST A/C-LIC PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 20.874 as on 24-04-2018 || LIC PENSION FUND LIMITED SCHEME - CORPORATE-CG - 16.6193 as on 24-04-2018 || LIC PENSION FUND SCHEME E - TIER I - 18.3429 as on 24-04-2018 || LIC PENSION FUND SCHEME C - TIER I - 15.8206 as on 24-04-2018 || LIC PENSION FUND SCHEME G - TIER I - 16.236 as on 24-04-2018 || LIC PENSION FUND SCHEME E - TIER II - 15.3301 as on 24-04-2018 || LIC PENSION FUND SCHEME C - TIER II - 14.8272 as on 24-04-2018 || LIC PENSION FUND SCHEME G - TIER II - 16.2428 as on 24-04-2018 || NPS TRUST - A/C LIC PENSION FUND SCHEME - ATAL PENSION YOJANA (APY) - 12.8048 as on 24-04-2018 || LIC PENSION FUND SCHEME A - TIER I - 10.9883 as on 24-04-2018 || LIC PENSION FUND SCHEME A - TIER II - 10 as on 24-04-2018 || KOTAK PENSION FUND SCHEME E - TIER I - 25.9064 as on 24-04-2018 || KOTAK PENSION FUND SCHEME C - TIER I - 24.3786 as on 24-04-2018 || KOTAK PENSION FUND SCHEME G - TIER I - 20.5686 as on 24-04-2018 || KOTAK PENSION FUND SCHEME E - TIER II - 22.9093 as on 24-04-2018 || KOTAK PENSION FUND SCHEME C - TIER II - 20.9258 as on 24-04-2018 || KOTAK PENSION FUND SCHEME G - TIER II - 19.3485 as on 24-04-2018 || NPS TRUST A/C-KOTAK MAHINDRA PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 18.4309 as on 24-04-2018 || KOTAK PENSION FUND SCHEME A - TIER I - 11.0714 as on 24-04-2018 || KOTAK PENSION FUND SCHEME A - TIER II - 10 as on 24-04-2018 || RELIANCE PENSION FUND SCHEME E - TIER I - 25.6192 as on 24-04-2018 || RELIANCE PENSION FUND SCHEME C - TIER I - 22.0122 as on 24-04-2018 || RELIANCE PENSION FUND SCHEME G - TIER I - 20.1905 as on 24-04-2018 || RELIANCE PENSION FUND SCHEME E - TIER II - 21.9646 as on 24-04-2018 || RELIANCE PENSION FUND SCHEME C - TIER II - 20.5241 as on 24-04-2018 || RELIANCE PENSION FUND SCHEME G - TIER II - 19.6228 as on 24-04-2018 || NPS TRUST A/C-RELIANCE CAPITAL PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 10 as on 24-04-2018 || RELIANCE PENSION FUND SCHEME A - TIER I - 10.9448 as on 24-04-2018 || RELIANCE PENSION FUND SCHEME A - TIER II - 10 as on 24-04-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME E - TIER I - 27.7812 as on 24-04-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME C - TIER I - 24.4951 as on 24-04-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME G - TIER I - 20.772 as on 24-04-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME E - TIER II - 21.9035 as on 24-04-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME C - TIER II - 22.7972 as on 24-04-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME G - TIER II - 19.926 as on 24-04-2018 || NPS TRUST A/C-ICICI PRUDENTIAL PENSION FUNDS MANAGEMENT COMPANY LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 10 as on 24-04-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME A - TIER I - 10.9784 as on 24-04-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME A - TIER II - 10 as on 24-04-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME E - TIER I - 20.6216 as on 24-04-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME C - TIER I - 15.8901 as on 24-04-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME G - TIER I - 15.3418 as on 24-04-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME E - TIER II - 17.8496 as on 24-04-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME C - TIER II - 15.0088 as on 24-04-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME G - TIER II - 15.6971 as on 24-04-2018 || NPS TRUST A/C-HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME - NPS LITE SCHEME - GOVT. PATTERN - 10 as on 24-04-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME A - TIER I - 11.2447 as on 24-04-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME A - TIER II - 10 as on 24-04-2018 || BIRLA SUN LIFE PENSION SCHEME E - TIER I - 11.5486 as on 24-04-2018 || BIRLA SUN LIFE PENSION SCHEME C - TIER I - 10.8055 as on 24-04-2018 || BIRLA SUN LIFE PENSION SCHEME G - TIER I - 10.3095 as on 24-04-2018 || BIRLA SUN LIFE PENSION SCHEME A - TIER I - 10.6352 as on 24-04-2018 || BIRLA SUN LIFE PENSION SCHEME E - TIER II - 11.5132 as on 24-04-2018 || BIRLA SUN LIFE PENSION SCHEME C - TIER II - 10.5214 as on 24-04-2018 || BIRLA SUN LIFE PENSION SCHEME G - TIER II - 9.9509 as on 24-04-2018 || BIRLA SUN LIFE PENSION SCHEME A - TIER II - 10 as on 24-04-2018

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Grievance

A Subscriber can contact the PAO/ DTO through his DDO, for resolving his/her grievance, if against the PAO/ DTO. In case grievance pertains to other intermediaries, PAO will lodge the grievance on behalf of subscriber in CGMS. A Subscriber can also raise a grievance/ compliant in any of the following manner:

  1. Through the CRA Helpline using the T-PIN to register the complaint.
  2. Raise an online grievance through the CRA website using I-PIN.
  3. Approach the concerned PAO, who can raise a grievance on Subscriber's behalf.
  4. Send a physical letter to CRA or an e-mail to info.cra@nsdl.co.in mentioning the grievance.

A subscriber may also write to Grievance Redressal Cell, PFRDA, 1st Floor, ICADR Building, Vasant Kunj Institutional Area, Ph II New Delhi 70 (Email: grc@pfrda.org.in) for taking appropriate action. The Subscriber can check the status of the grievance in CRA website at www.cra-nsdl.com

Whenever a subscriber raises a grievance, a system generated alert goes to the entity against which the grievance is raised. The respective entity then resolves the grievance and post resolution details in CRA system.

When a subscriber registers a grievance in the CRA website (www.cra-nsdl.com), an unique token number is assigned to each and every grievance. Subscriber can use that token no. to know about the status of the grievances either through the call centre or through the CRA web-site.

A Subscriber can approach the Nodal Office in case of the following grievances:

  1. Non receipt of PRAN Card.
  2. Re-issue of PRAN Card.
  3. Re-issue of I-PIN/T-PIN.
  4. Submission of request for modification (Form S2) in subscriber details such as personal details, nomination details, employment details, etc.
  5. Incorrect/non updation of suscribers details (after submission of Form S2).
  6. Submission of request for Shifting of Subscriber (Form ISS-1).
  7. Contribution not uploaded by PAO.
  8. Delay in contribution upload by PAO.
  9. Submission of request for Transaction Statement.
  10. Queries regarding submission of PRAN application, change in subscriber details, shifting of subscriber etc.
  11. Queries relating to service term such as amount of NPS deduction, payment of salary, retirement benefits etc.
  12. Submission of request for withdrawal.

In case a Subscriber is dissatisfied with the resolution of their grievances, they may write to Grievance Redressal Cell (GRC), PFRDA at the below mentioned address for taking appropriate action.

Grievance Redressal Cell,
Pension Fund Regulatory and Development Authority,
1st, Floor, ICADR Building, Vasant Kunj Institutional Area Phase II, New Delhi 110070
e-mail: grc@pfrda.org.in
NPS Information Desk Toll Free No. (at PFRDA): 1800 110 708

The latest updates on NPS procedure/guidelines etc., are available on the PFRDA website www.pfrda.org.in / CRA website – www.npscra.nsdl.co.in Subscribers may visit the said websites for details of NPS.