SBI PENSION FUND SCHEME - CENTRAL GOVT - 26.0465 as on 22-06-2018 || SBI PENSION FUND SCHEME - STATE GOVT - 22.3578 as on 22-06-2018 || SBI PENSION FUND SCHEME E - TIER I - 24.123 as on 22-06-2018 || SBI PENSION FUND SCHEME C - TIER I - 24.5142 as on 22-06-2018 || SBI PENSION FUND SCHEME G - TIER I - 22.4054 as on 22-06-2018 || SBI PENSION FUND SCHEME E - TIER II - 22.2476 as on 22-06-2018 || SBI PENSION FUND SCHEME C - TIER II - 22.4388 as on 22-06-2018 || SBI PENSION FUND SCHEME G - TIER II - 21.3997 as on 22-06-2018 || NPS TRUST A/C-SBI PENSION FUNDS PRIVATE LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 21.1498 as on 22-06-2018 || SBI PENSION FUNDS PVT. LTD. SCHEME - CORPORATE-CG - 16.5981 as on 22-06-2018 || NPS TRUST - A/C SBI PENSION FUND SCHEME - ATAL PENSION YOJANA (APY) - 12.5506 as on 22-06-2018 || SBI PENSION FUND SCHEME A - TIER I - 11.2367 as on 22-06-2018 || SBI PENSION FUND SCHEME A - TIER II - 20 as on 22-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME- CENTRAL GOVT - 25.2986 as on 22-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME- STATE GOVT - 22.518 as on 22-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME E - TIER I - 28.1948 as on 22-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME C - TIER I - 22.1833 as on 22-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME G - TIER I - 20.1855 as on 22-06-2018 || UTI RETIREMENT SOLUTIONS SCHEME E - TIER II - 22.8887 as on 22-06-2018 || UTI RETIREMENT SOLUTIONS SCHEME C - TIER II - 21.2072 as on 22-06-2018 || UTI RETIREMENT SOLUTIONS SCHEME G - TIER II - 20.7241 as on 22-06-2018 || NPS TRUST A/C-UTI RETIREMENT SOLUTIONS LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 21.0025 as on 22-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME - CORPORATE-CG - 10 as on 22-06-2018 || NPS TRUST - A/C UTI RETIREMENT SOLUTIONS LTD. SCHEME - ATAL PENSION YOJANA (APY) - 12.9093 as on 22-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME A - TIER I - 11.1623 as on 22-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME A - TIER II - 10 as on 22-06-2018 || LIC PENSION FUND SCHEME - CENTRAL GOVT - 25.3413 as on 22-06-2018 || LIC PENSION FUND SCHEME - STATE GOVT - 22.6251 as on 22-06-2018 || NPS TRUST A/C-LIC PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 20.8783 as on 22-06-2018 || LIC PENSION FUND LIMITED SCHEME - CORPORATE-CG - 16.602 as on 22-06-2018 || LIC PENSION FUND SCHEME E - TIER I - 18.2091 as on 22-06-2018 || LIC PENSION FUND SCHEME C - TIER I - 15.8149 as on 22-06-2018 || LIC PENSION FUND SCHEME G - TIER I - 16.286 as on 22-06-2018 || LIC PENSION FUND SCHEME E - TIER II - 15.1242 as on 22-06-2018 || LIC PENSION FUND SCHEME C - TIER II - 14.8195 as on 22-06-2018 || LIC PENSION FUND SCHEME G - TIER II - 16.3398 as on 22-06-2018 || NPS TRUST - A/C LIC PENSION FUND SCHEME - ATAL PENSION YOJANA (APY) - 12.7981 as on 22-06-2018 || LIC PENSION FUND SCHEME A - TIER I - 11.114 as on 22-06-2018 || LIC PENSION FUND SCHEME A - TIER II - 10 as on 22-06-2018 || KOTAK PENSION FUND SCHEME E - TIER I - 25.619 as on 22-06-2018 || KOTAK PENSION FUND SCHEME C - TIER I - 24.3936 as on 22-06-2018 || KOTAK PENSION FUND SCHEME G - TIER I - 20.5802 as on 22-06-2018 || KOTAK PENSION FUND SCHEME E - TIER II - 22.648 as on 22-06-2018 || KOTAK PENSION FUND SCHEME C - TIER II - 20.9323 as on 22-06-2018 || KOTAK PENSION FUND SCHEME G - TIER II - 19.3471 as on 22-06-2018 || NPS TRUST A/C-KOTAK MAHINDRA PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 18.4049 as on 22-06-2018 || KOTAK PENSION FUND SCHEME A - TIER I - 10.7793 as on 22-06-2018 || KOTAK PENSION FUND SCHEME A - TIER II - 10 as on 22-06-2018 || RELIANCE PENSION FUND SCHEME E - TIER I - 25.6352 as on 22-06-2018 || RELIANCE PENSION FUND SCHEME C - TIER I - 22.0396 as on 22-06-2018 || RELIANCE PENSION FUND SCHEME G - TIER I - 20.1847 as on 22-06-2018 || RELIANCE PENSION FUND SCHEME E - TIER II - 21.9831 as on 22-06-2018 || RELIANCE PENSION FUND SCHEME C - TIER II - 20.524 as on 22-06-2018 || RELIANCE PENSION FUND SCHEME G - TIER II - 19.6077 as on 22-06-2018 || NPS TRUST A/C-RELIANCE CAPITAL PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 10 as on 22-06-2018 || RELIANCE PENSION FUND SCHEME A - TIER I - 11.0697 as on 22-06-2018 || RELIANCE PENSION FUND SCHEME A - TIER II - 10 as on 22-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME E - TIER I - 28.1487 as on 22-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME C - TIER I - 24.4868 as on 22-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME G - TIER I - 20.7972 as on 22-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME E - TIER II - 22.199 as on 22-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME C - TIER II - 22.7954 as on 22-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME G - TIER II - 19.9424 as on 22-06-2018 || NPS TRUST A/C-ICICI PRUDENTIAL PENSION FUNDS MANAGEMENT COMPANY LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 10 as on 22-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME A - TIER I - 10.9356 as on 22-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME A - TIER II - 10 as on 22-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME E - TIER I - 20.9395 as on 22-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME C - TIER I - 15.8939 as on 22-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME G - TIER I - 15.3631 as on 22-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME E - TIER II - 18.1241 as on 22-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME C - TIER II - 15.0057 as on 22-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME G - TIER II - 15.6919 as on 22-06-2018 || NPS TRUST A/C-HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME - NPS LITE SCHEME - GOVT. PATTERN - 10 as on 22-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME A - TIER I - 11.1392 as on 22-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME A - TIER II - 10 as on 22-06-2018 || BIRLA SUN LIFE PENSION SCHEME E - TIER I - 11.6598 as on 22-06-2018 || BIRLA SUN LIFE PENSION SCHEME C - TIER I - 10.8147 as on 22-06-2018 || BIRLA SUN LIFE PENSION SCHEME G - TIER I - 10.3237 as on 22-06-2018 || BIRLA SUN LIFE PENSION SCHEME A - TIER I - 10.7566 as on 22-06-2018 || BIRLA SUN LIFE PENSION SCHEME E - TIER II - 11.6264 as on 22-06-2018 || BIRLA SUN LIFE PENSION SCHEME C - TIER II - 10.5241 as on 22-06-2018 || BIRLA SUN LIFE PENSION SCHEME G - TIER II - 9.9623 as on 22-06-2018 || BIRLA SUN LIFE PENSION SCHEME A - TIER II - 10 as on 22-06-2018 ||

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A Subscriber can contact the PAO/ DTO through his DDO, for resolving his/her grievance, if against the PAO/ DTO. In case grievance pertains to other intermediaries, PAO will lodge the grievance on behalf of subscriber in CGMS. A Subscriber can also raise a grievance/ compliant in any of the following manner:

  1. Through the CRA Helpline using the T-PIN to register the complaint.
  2. Raise an online grievance through the CRA website using I-PIN.
  3. Approach the concerned PAO, who can raise a grievance on Subscriber's behalf.
  4. Send a physical letter to CRA or an e-mail to info.cra@nsdl.co.in mentioning the grievance.

A subscriber may also write to Grievance Redressal Cell, PFRDA, 1st Floor, ICADR Building, Vasant Kunj Institutional Area, Ph II New Delhi 70 (Email: grc@pfrda.org.in) for taking appropriate action. The Subscriber can check the status of the grievance in CRA website at www.cra-nsdl.com

Whenever a subscriber raises a grievance, a system generated alert goes to the entity against which the grievance is raised. The respective entity then resolves the grievance and post resolution details in CRA system.

When a subscriber registers a grievance in the CRA website (www.cra-nsdl.com), an unique token number is assigned to each and every grievance. Subscriber can use that token no. to know about the status of the grievances either through the call centre or through the CRA web-site.

A Subscriber can approach the Nodal Office in case of the following grievances:

  1. Non receipt of PRAN Card.
  2. Re-issue of PRAN Card.
  3. Re-issue of I-PIN/T-PIN.
  4. Submission of request for modification (Form S2) in subscriber details such as personal details, nomination details, employment details, etc.
  5. Incorrect/non updation of suscribers details (after submission of Form S2).
  6. Submission of request for Shifting of Subscriber (Form ISS-1).
  7. Contribution not uploaded by PAO.
  8. Delay in contribution upload by PAO.
  9. Submission of request for Transaction Statement.
  10. Queries regarding submission of PRAN application, change in subscriber details, shifting of subscriber etc.
  11. Queries relating to service term such as amount of NPS deduction, payment of salary, retirement benefits etc.
  12. Submission of request for withdrawal.

In case a Subscriber is dissatisfied with the resolution of their grievances, they may write to Grievance Redressal Cell (GRC), PFRDA at the below mentioned address for taking appropriate action.

Grievance Redressal Cell,
Pension Fund Regulatory and Development Authority,
1st, Floor, ICADR Building, Vasant Kunj Institutional Area Phase II, New Delhi 110070
e-mail: grc@pfrda.org.in
NPS Information Desk Toll Free No. (at PFRDA): 1800 110 708

The latest updates on NPS procedure/guidelines etc., are available on the PFRDA website www.pfrda.org.in / CRA website – www.npscra.nsdl.co.in Subscribers may visit the said websites for details of NPS.