NPSCAN is a web based "NPS Contribution Accounting Network" developed by CRA to maintain accounts of Government Subscribers. PAO/ CDDO/ DTO can access NPSCAN for below activities:
Nodal Office can access NPSCAN with the User ID and I-PIN provided by CRA.
CRA system is a web based application developed by CRA for carrying out NPS related activities. PAO/ CDDO/ DTO can access CRA System for below activities:
CRA Systemcan be accessed on internet only by using the User ID and I-PIN provided by CRA.
I-PIN is an 8 to 14 characters Internet Personal Identification Number issued by CRA to the PrAO and PAO/CDDO/ DTO for accessing the CRA/NPSCAN system through the internet. CRA provides I-PIN to the PrAO,two sets of I-PIN will be issued to the PAO/CDDO/ DTO.
The Nodal Office can access both CRA system (www.cra-nsdl.com) and NPSCAN system (www.npscan-cra.com) with the same User ID and I-PIN. The Nodal Office should maintain the confidentiality of the I-PIN.
Facilities that are available for a Nodal office through Call Centre are as mentioned below:
T-PIN is a four digit "Tele-query Personal Identification Number" provided by CRA to the PAOs/CDDOs, which are registered with the CRA for accessing Tele-query facility.
Tele-query facility includes both Interactive Voice Response (IVR) service and Call Centre facility.
CRA provides T-PIN to the PrAO, two sets of T-PIN will be issued to the PAO/ CDDO/ DTO. Nodal Office should maintain the confidentiality of the T-PIN.
IVR facility is available to Nodal Offices on toll free no.1800 222 081.
Some of the functions of PAO/ CDDO/ DTOrequire maker and authorizer activity, i.e., the Subscriber request shall be captured by an Officer using a User ID and I-PIN and the authorization of the same shall be carried out by another Officer using another User ID and I-PIN. Hence, two User IDs and I-PINs are provided to the PAO/ CDDO/ DTO.
For this purpose, PAO/ CDDO/ DTOshall identify two Officers, one for Maker activity and another for Authorizer activity and handover the respective User ID and I-PIN to them.