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Subscriber Registration

Subscriber is the employee of Central Government (excluding Armed Forces), and Central Autonomous Bodies who have joined service on or after 1 January 2004 and is part of National Pension System.

Many State Governments have adopted NPS architecture and implemented NPS mandatorily through Gazette Notifications for their employees joining on or after a cut-off date.

Following conditions have to be met for a Subscriber to be registered with CRA;

  • Subscriber is covered under the National Pension System.
  • The Nodal Offices i.e. the respective PrAO/ DTA, PAO/CDDO/ DTO and DDO have been registered in CRA and have been allotted registration number by CRA.

Subscriber shall submit duly filled Common Subscriber Registration form (CSRF) for allotment of PRAN to the DDO in duplicate with necessary documents along with Aadhaar and PAN.

Only those Subscribers can apply for allotment of PRAN whose associated DDOs are registered with CRA. If the DDO is not registered, it has to first register itself with CRA.

Application forms for registration of Subscribers (CSRF) can be downloaded from the CRA website www.npscra.nsdl.co.in under Menu ‘Forms’.

Yes. PRAN can be generated online. Online PRAN Generation can be carried out by the Nodal Offices using either the Front-end mode (screen based) or by Batch-upload mode (uploading of file). The Nodal Office is required to forward the physical documents to CRA-FC within 90 days of PRAN generation otherwise the account will be frozen.

For details on the procedure to generate PRAN online Nodal Officeneeds to contact CRA.

Subscribers who have been allotted PPAN/Employee ID before joining NPS, have to be registered afresh under NPS in the CRA system by submitting form CSRF along with PAN, Aadhaar and other supporting documents.

Fresh registration is required to enable CRA to issue Permanent Retirement Account Number (PRAN) card to the Subscriber.

The following details have to be provided in the application for allotment of PRAN.

  • Subscriber Personal Details along with Proof of Identity, Proof of Address, PAN Card, Aadhaar, Contact details, Bank details, etc.
  • Consent for Aadhaar Seeding
  • Subscriber Employment Details
  • Subscriber Nomination Details
  • Option to Open Tier II Account
  • Declaration on FATCA
  • Name of Subscriber
  • Photo and Signature
  • Father & Mother Name
  • Date of Birth
  • City & Country of Birth along with nationality
  • Gender
  • Marital Status & Spouse Name
  • Aadhaar & PAN details
  • Correspondence Address Details
  • Occupation Details
  • Nomination Details
  • Declaration & Authorization by Subscriber
  • Declaration on FATCA
  • KYC Documents

Only those Subscribers of a PAO/CDDO/ DTO and DDO who are already registered with CRA can apply for allotment of PRAN. If the PAO/CDDO/ DTO andDDO is not registered, it has to first register itself with CRA.

On receipt of the Subscriber application forms in duplicate from the associated DDO, PAO/CDDO/ DTO shall verify the forms and authorize the same. PAO/CDDO/ DTO shall forward the forms along with a covering letter i.e. Annexure S6 to the CRA-FC. The format of covering letter and list of CRA-FCs is available at CRA website (www.npscra.nsdl.co.in).

Only those Subscribers of a PAO and DDO who are already registered with CRA can apply for Allotment of PRAN. If the PAO/DDO is not registered, it has to first register itself with CRA. On receipt of the Subscriber application forms in duplicate from the associated DDO, PAO shall verify the forms. PAO shall forward the forms along with a covering letter to the CRA-FC as per Annexure S6. The format of covering letter and list of CRA-FCs are available at CRA website www.npscra.nsdl.co.in

Checklist for DDOs is as follows:

  • All the mandatory fields are filled.
  • PAN, Aadhaar and other supporting documents are obtained.
  • Consent for Aadhaar seeding is provided by the Subscriber.
  • Photograph and Signature is provided by the Subscriber. In case of thumb impression, it should be duly attested by a Gazzeted Officer (If associated DDO is a GazzetedOfficer, attestation can be done by the DDO also).
  • Declaration for FATCA compliance is provided.
  • Provide Employment details of the Subscriber.
  • Provide Stamp and Signature of Authorized Signatory.
  • Provide DDO covering letter i.e. Annexure S5 with not more than 999 Subscriber Registration forms.

Checklist for Subscriber registration for PAO/CDDO/ DTO is as follows:

  • All the mandatory fields are filled.
  • PAN, Aadhaar and other supporting documents are obtained.
  • Consent for Aadhaar seeding is provided by the Subscriber.
  • Photograph and Signature is provided by the Subscriber. In case of thumb impression, it should be duly attested by a Gazzeted Officer (If associated DDO is a Gazzeted Officer, attestation can be done by the DDO also).
  • Declaration for FATCA compliance is provided.
  • Provide Employment details of the Subscriber.
  • Provide Stamp and Signature of Authorized Signatory.
  • PAO/CDDO Covering letter i.e. Annexure S6 is enclosed for the along with the Subscriber Registration form and covering letter of DDO.

PAO/CDDO/DTO/ DDO can check the status of the Subscriber's application, by quoting the PRN or the acknowledgement number under the option "Check Subscriber Registration Status" in the CRA System (www.cra-nsdl.com) in URL https://cra-nsdl.com/CRA/subRegReqSts.do

The functionality of “S1 Submission Details” provides for submitting details of Subscriber Registration (CSRF 1) forms despatched by Nodal Offices to CRA-FC. It will enable the Offices to track the movement of Subscriber registration forms from Nodal Offices to CRA-FCs. Under this functionality, Nodal Office can enter despatch details of CSRF 1 submitted to CRA-FCs, in CRA System. Upon receiving the forms, CRA-FCs will acknowledge the receipt of forms at their end. Nodal Offices will also be able to view status of the forms dispatched to CRA-FCs.

DDO shall prepare a batch of maximum 999 Subscriber applications and prepare a covering letter i.e. Annexure S5 for each batch and forward it to the concerned PAO/CDDO/ DTO. DDO should note that number of applications covered in a single batch/covering letter should not exceed 999. e.g. if there are 1100 Subscriber applications, DDO shall prepare two batches with covering letter each - one for 999 applications and another for remaining 101 applications.

CRA-FC is the Facilitation Centre appointed by CRA for accepting Subscriber Registration forms. The CRA-FC shall digitize the applications and upload the details to CRA system. The list of CRA-FCs across India is available in CRA website (www.npscra.nsdl.co.in)by accessing URL https://www.npscra.nsdl.co.in/cra-fc.php

CRA-FC can reject an application form either at the time of acceptance at the counter or during digitization,in case discrepancies/ incomplete documentation are noticed. CRA-FC shall issue a rejection memo to the concernedPAO/CDDO/ DTO with the reason(s) for rejection.

For such cases, a fresh application shall be submitted by the Subscriber after rectifying the discrepancies. The PAO/CDDO/ DTO can also view scanned copies of the CSRF and rejection memos by logging into CRA system (www.cra-nsdl.com) using the User ID and I-PIN provided by CRA.

On acceptance of CSRF, CRA-FC shall issue a DDO wise Provisional Receipt containing the Provisional Receipt Number (PRN), details of number of forms submitted by PAO/CDDO/ DTO, number of forms accepted by the CRA-FC and number of forms rejected by CRA-FC. The PRAN will be issued for each batch of application forms submitted (i.e. each DDO covering letter). Under each batch, CRA-FC shall also mention an acknowledgement number for each application contained in the batch. The acknowledgement number will be the PRN plus two digit-running serial number for individual forms. For e.g. the PRN can be 101877300000066, if the CRA-FC receives 45 forms, the acknowledgment numbers generated for the forms will be 10187730000006601 - 10187730000006645. The Provisional Receipt (PR) will be handed over to the PAO/CDDO along with the duplicate copy of Subscriber application forms containing the acknowledgement numbers.

For rejected forms, CRA-FC issues a rejection memo. Nodal Office may check status of PRAN Applications at https://cra-nsdl.com/CRA/ at option “Check Subscriber Registration status” below Nodal Office login by using 15 digit PRN issued by CRA-FC.

Alternately, Nodal Office can view a report of the complete rejection memo by logging into the CRA system under Menu ‘Document Management’ and sub-menu ‘View Uploaded Form’ by inputting the Acknowledgement Number provided by the CRA-FC. This report helps the Nodal Office understand the common reasons for which forms are rejected.

Nodal Office can view the CSRFsubmitted to the CRA-FC by logging into the CRA System under Menu ‘Document Management’ and sub-menu ‘View Uploaded Form’ by inputting the Acknowledgement Number provided by the CRA-FC or PRAN allotted by CRA.

There is no restriction on the mode of delivery for Subscriber registration forms to the CRA-FC. The same can be submitted by post, courier or hand delivery.

CRA has provided a functionality called "S1 Submission Details" in the CRA system to track the movement of Subscriber Registration forms from Nodal Office to CRA-FC. PAO can login into the CRA System with the User ID and password and enter the details of S1 forms submitted. CRA-FC acknowledges the receipt of forms in the CRA system along with remarks. PAO can track the status of the forms with the acknowledgement number generated and also view the details updated by the CRA-FC.

CRA shall forward the PRAN kit containing PRAN card and Subscriber Master Report along with I-PIN and T-PIN to the associated PAO/CDDO/ DTO for onward forwarding to DDO. The DDO on receipt of the PRAN kits from the PAO/CDDO/ DTO shall reconcile the PRAN kits received against the application made and hand over the PRAN kits to the respective Subscriber.

The Subscriber will also receive an SMS and email intimating his/ her PRAN and the PAO/CDDO/ DTO will receive an email on generation of PRAN. Nodal Office needs to ensure that Mobile No. and Email ID provided by Subscribers are valid.

CRA has provided a functionality of 'e-PRAN' which allows the Nodal Offices to view and print the 'e-PRAN' for a Subscriber. 'e-PRAN' is similar to the physical PRAN Card and will display the core details along with photograph and signature of the Subscriber.

e-PRAN downloaded from CRA System is not a substitute for physical PRAN Card.