NPS is applicable to all new employees of Central Government service (except Armed Forces) and Central Autonomous Bodies joining Government service on or after 1st January 2004. For State Governments, State Autonomous Bodies and Corporates, the dates may vary. Any other government employee who is not mandatorily covered under NPS can also subscribe to NPS under "All Citizens of India" through a Point of Presence - Service Provider (POP-SP).
No, an individual can hold only one PRAN. The PRAN issued will be unique, permanent and portable.
For the purpose of registration, (Tier I account)
Subscribers who have registered by duly filling up a form and whose address, photograph and signature are maintained in CRA system are termed as IRA Compliant subscribers. These subscribers have a PRAN Card issued by CRA. Subscribers who have not been issued a PRAN Card are termed as Non-IRA Compliant subscribers.
The advantages of IRA compliant subscriber are given below
- PRAN cards are issued to all IRA compliant subscribers.
- Subscriber can check their account balance online using I-PIN.
- Subscriber can lodge a complaint against any entity using I-PIN.
- Subscriber can access CRA toll free helpline using T-PIN.
- No proof of identity and address is required during activation of Tier II account.
After the registration form is submitted to DDO, the same is forwarded to a CRA - Facilitation Centres after authorisation by the PAO. PRAN is generated and the PRAN card is printed and despatched within 20 days from the date of receipt of duly filled registration form at the CRA - Facilitation Centre.
No, at present, the provision for online registration is not available under NPS. Subscriber has to fill in the physical application form.
The subscriber can check the status with the associated nodal office who has submitted the form to CRA-FC.
Once the PRAN is generated, an email alert as well as a SMS alert will be sent to the registered email ID and mobile number of the subscriber. This service is currently available to State Government employees and the same will be made available to the Central Government employees shortly.
Once the PRAN is generated, an email alert as well as a SMS alert will be sent to the registered email ID and mobile number provided by the subscribers during registration. For security reason, only the last four digits are mentioned in the alert. Subscribers can know the PRAN on receipt of the PRAN Kit, or they can approach their PAO for the PRAN.
PAO will perform verification checks, such as whether name is mentioned, photograph is attached, signature is present, other mandatory fields are properly filled, before accepting the form. In case the application form is not filled with all the required details, CRA- FC will not accept the registration form. CRA-FC will intimate the PAO regarding rejection of forms.
On successful registration, a PRAN (Permanent Retirement Account Number) will be allotted to the subscriber. A PRAN Kit containing PRAN card, Subscriber details (referred as Subscriber Master List), and an information booklet is sent along with the T-Pin and I-Pin to the associated nodal office. The PRAN Card is a document with PRAN, subscriber’s name, father's name, photograph and signature/thumb impression. This card proves the completeness of information in the CRA system. A copy of the card is required for Tier II activation and also for subsequent contribution in Tier II account. The Subscriber Master List shows all the information as provided by the subscriber in his / her application and accordingly captured in CRA system. A subscriber may verify the correctness of the information submitted for registration by looking at the Subscriber Master List.
Subscribers can call at CRA's toll free number 1800 222 080 and access the Interactive Voice Response (IVR) or speak to our customer service executive using the T-PIN (Telephonic Personal identification Number).
Subscribers have the following options in IVR
- Change of T-PIN
- Check holding details
- Check the status of any change request (such as change of address, nomination etc.)
- Check details of last contribution credit and last withdrawal request (for Tier II only).
After accessing the IVR using the T-PIN, subscribers need to select the option of checking the status of the change request and input the acknowledgement number generated by the CRA system once the request is processed by the PAO. Subscribers can also speak to the call centre executive to check the status.
PRAN Card is despatched to the nodal offices within 20 days from the day of receipt of duly filled registration form at the CRA-FC office. In case of non-receipt of the PRAN Card, a subscriber can check with the associated nodal office or he can check the status by accessing CRA website : http://www.npscra.nsdl.co.in/ and click on link "Track the status of the PRAN Card".
Yes, they can independently join NPS and contribute in Tier I and Tier II account.
As the PRAN is portable, in case of transfer, PRAN remains the same. The subscriber's association with the new nodal office in the CRA system will happen once his / her contribution details are uploaded by his / her new nodal office in the CRA system.
A government employee mandatorily covered under NPS cannot exit from NPS till he resigns or retires from the service. In case of resignation, at least 80% of the pension wealth to purchase a life annuity from any IRDA - regulated life insurance company. Remaining 20% of the pension wealth may be withdrawn as a lump sum.
Any government employee who has an active Tier I account can approach any POP-SP for activation of his / her Tier II account.
For Tier II account, a government employee with an active Tier I account needs to approach a POP-SP.
If the employee has received a PRAN Card, then he should submit a copy of the PRAN Card along with Tier II activation form (UOS-S10) and minimum contribution of Rs. 1000/-.
If the employee does not have a PRAN Card, then he should submit a Tier II activation form (UOS-S11) along with the KYC documents, minimum contribution of Rs. 1000/- and a completely filled up NPS Contribution Instruction Slip.
Yes, but in case investment option is not mentioned, for Tier II, all contributions would be channelled into auto choice, a Lifecycle fund. However, investment option in Tier II can be changed subsequently.
Yes, bank account details are mandatory for Tier II account. After a withdrawal request is processed in Tier II account, the funds are transferred by Trustee Bank to the subscriber's bank account as per these details.
For shifting subscriber's Tier II account to any other POP-SP, he may submit the UOS-S5 form to his / her existing POP-SP or the new POP SP to avail their services (change of POP will be available shortly).