SBI PENSION FUND SCHEME - CENTRAL GOVT - 26.0317 as on 21-06-2018 || SBI PENSION FUND SCHEME - STATE GOVT - 22.3494 as on 21-06-2018 || SBI PENSION FUND SCHEME E - TIER I - 23.9673 as on 21-06-2018 || SBI PENSION FUND SCHEME C - TIER I - 24.5299 as on 21-06-2018 || SBI PENSION FUND SCHEME G - TIER I - 22.4306 as on 21-06-2018 || SBI PENSION FUND SCHEME E - TIER II - 22.1021 as on 21-06-2018 || SBI PENSION FUND SCHEME C - TIER II - 22.444 as on 21-06-2018 || SBI PENSION FUND SCHEME G - TIER II - 21.4223 as on 21-06-2018 || NPS TRUST A/C-SBI PENSION FUNDS PRIVATE LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 21.1417 as on 21-06-2018 || SBI PENSION FUNDS PVT. LTD. SCHEME - CORPORATE-CG - 16.5913 as on 21-06-2018 || NPS TRUST - A/C SBI PENSION FUND SCHEME - ATAL PENSION YOJANA (APY) - 12.5518 as on 21-06-2018 || SBI PENSION FUND SCHEME A - TIER I - 11.2028 as on 21-06-2018 || SBI PENSION FUND SCHEME A - TIER II - 20 as on 21-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME- CENTRAL GOVT - 25.2897 as on 21-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME- STATE GOVT - 22.5099 as on 21-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME E - TIER I - 27.9957 as on 21-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME C - TIER I - 22.1832 as on 21-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME G - TIER I - 20.2074 as on 21-06-2018 || UTI RETIREMENT SOLUTIONS SCHEME E - TIER II - 22.7372 as on 21-06-2018 || UTI RETIREMENT SOLUTIONS SCHEME C - TIER II - 21.2112 as on 21-06-2018 || UTI RETIREMENT SOLUTIONS SCHEME G - TIER II - 20.7465 as on 21-06-2018 || NPS TRUST A/C-UTI RETIREMENT SOLUTIONS LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 20.997 as on 21-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME - CORPORATE-CG - 10 as on 21-06-2018 || NPS TRUST - A/C UTI RETIREMENT SOLUTIONS LTD. SCHEME - ATAL PENSION YOJANA (APY) - 12.904 as on 21-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME A - TIER I - 11.16 as on 21-06-2018 || UTI RETIREMENT SOLUTIONS PENSION FUND SCHEME A - TIER II - 10 as on 21-06-2018 || LIC PENSION FUND SCHEME - CENTRAL GOVT - 25.3341 as on 21-06-2018 || LIC PENSION FUND SCHEME - STATE GOVT - 22.6199 as on 21-06-2018 || NPS TRUST A/C-LIC PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 20.8685 as on 21-06-2018 || LIC PENSION FUND LIMITED SCHEME - CORPORATE-CG - 16.5964 as on 21-06-2018 || LIC PENSION FUND SCHEME E - TIER I - 18.1246 as on 21-06-2018 || LIC PENSION FUND SCHEME C - TIER I - 15.8115 as on 21-06-2018 || LIC PENSION FUND SCHEME G - TIER I - 16.2993 as on 21-06-2018 || LIC PENSION FUND SCHEME E - TIER II - 15.0568 as on 21-06-2018 || LIC PENSION FUND SCHEME C - TIER II - 14.8173 as on 21-06-2018 || LIC PENSION FUND SCHEME G - TIER II - 16.3568 as on 21-06-2018 || NPS TRUST - A/C LIC PENSION FUND SCHEME - ATAL PENSION YOJANA (APY) - 12.7934 as on 21-06-2018 || LIC PENSION FUND SCHEME A - TIER I - 11.1117 as on 21-06-2018 || LIC PENSION FUND SCHEME A - TIER II - 10 as on 21-06-2018 || KOTAK PENSION FUND SCHEME E - TIER I - 25.7106 as on 21-06-2018 || KOTAK PENSION FUND SCHEME C - TIER I - 24.3795 as on 21-06-2018 || KOTAK PENSION FUND SCHEME G - TIER I - 20.5972 as on 21-06-2018 || KOTAK PENSION FUND SCHEME E - TIER II - 22.7292 as on 21-06-2018 || KOTAK PENSION FUND SCHEME C - TIER II - 20.9315 as on 21-06-2018 || KOTAK PENSION FUND SCHEME G - TIER II - 19.3621 as on 21-06-2018 || NPS TRUST A/C-KOTAK MAHINDRA PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 18.4242 as on 21-06-2018 || KOTAK PENSION FUND SCHEME A - TIER I - 11.0843 as on 21-06-2018 || KOTAK PENSION FUND SCHEME A - TIER II - 10 as on 21-06-2018 || RELIANCE PENSION FUND SCHEME E - TIER I - 25.463 as on 21-06-2018 || RELIANCE PENSION FUND SCHEME C - TIER I - 22.0466 as on 21-06-2018 || RELIANCE PENSION FUND SCHEME G - TIER I - 20.2039 as on 21-06-2018 || RELIANCE PENSION FUND SCHEME E - TIER II - 21.8374 as on 21-06-2018 || RELIANCE PENSION FUND SCHEME C - TIER II - 20.5356 as on 21-06-2018 || RELIANCE PENSION FUND SCHEME G - TIER II - 19.6252 as on 21-06-2018 || NPS TRUST A/C-RELIANCE CAPITAL PENSION FUND LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 10 as on 21-06-2018 || RELIANCE PENSION FUND SCHEME A - TIER I - 11.0673 as on 21-06-2018 || RELIANCE PENSION FUND SCHEME A - TIER II - 10 as on 21-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME E - TIER I - 27.9599 as on 21-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME C - TIER I - 24.5158 as on 21-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME G - TIER I - 20.829 as on 21-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME E - TIER II - 22.0515 as on 21-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME C - TIER II - 22.8267 as on 21-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME G - TIER II - 19.9703 as on 21-06-2018 || NPS TRUST A/C-ICICI PRUDENTIAL PENSION FUNDS MANAGEMENT COMPANY LIMITED- NPS LITE SCHEME - GOVT. PATTERN - 10 as on 21-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME A - TIER I - 10.9882 as on 21-06-2018 || ICICI PRUDENTIAL PENSION FUND SCHEME A - TIER II - 10 as on 21-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME E - TIER I - 20.8244 as on 21-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME C - TIER I - 15.8999 as on 21-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME G - TIER I - 15.3844 as on 21-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME E - TIER II - 18.0248 as on 21-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME C - TIER II - 15.0202 as on 21-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME G - TIER II - 15.7105 as on 21-06-2018 || NPS TRUST A/C-HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME - NPS LITE SCHEME - GOVT. PATTERN - 10 as on 21-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME A - TIER I - 11.2591 as on 21-06-2018 || HDFC PENSION MANAGEMENT COMPANY LIMITED SCHEME A - TIER II - 10 as on 21-06-2018 || BIRLA SUN LIFE PENSION SCHEME E - TIER I - 11.5602 as on 21-06-2018 || BIRLA SUN LIFE PENSION SCHEME C - TIER I - 10.795 as on 21-06-2018 || BIRLA SUN LIFE PENSION SCHEME G - TIER I - 10.3337 as on 21-06-2018 || BIRLA SUN LIFE PENSION SCHEME A - TIER I - 10.7544 as on 21-06-2018 || BIRLA SUN LIFE PENSION SCHEME E - TIER II - 11.5272 as on 21-06-2018 || BIRLA SUN LIFE PENSION SCHEME C - TIER II - 10.5116 as on 21-06-2018 || BIRLA SUN LIFE PENSION SCHEME G - TIER II - 9.9729 as on 21-06-2018 || BIRLA SUN LIFE PENSION SCHEME A - TIER II - 10 as on 21-06-2018 ||

Toll Free Number -1800-110-069 of Atal Pension Yojana                  Submission of FATCA Self Declaration                 Go Paperless Opt for an Email Annual Transaction Statement                 Join Atal Pension Yojana Online with Aadhaar

Grievance

NSDL-CRA has built a multi layered Grievance redressal mechanism which is easily accessible, simple, quick, responsive and effective.

You have the option of registering grievance/complaint through the following alternatives:

  • Web based interface:
    A Subscriber can register the grievance against any entity under NPS through log-in to the account. Alternatively, they can visit at "Log Your Grievance / Enquiry" section under "Subscriber's Corner" of this website to log the grievance/query. Through this platform, Subscriber can register grievance/query even without having the PRAN Details. On successful registration, a token number will be displayed on the screen for future reference.
  • Call Centre/ Interactive Voice Response System (IVR):
    Subscriber can contact the NSDL-CRA call centre at toll free telephone number and register the grievance. Subscriber has to authenticate themselves through the use of T-pin allotted to raise the grievance. On successful registration of grievance, a token number will be allotted by the Customer Care representative for any future reference.
  • Physical forms:
    Subscriber can also submit the grievance in a prescribed format to the associated Nodal Office. Subscriber has to mention the PRAN as the means of authentication on the form. Upon submission of form to the associated Nodal Office, Subscriber will get an acknowledgement receipt. The token number would be emailed to you by NSDL-CRA (if the email id is mentioned), otherwise the same will be emailed to the associated Nodal Office.
  • Approach the associated Nodal Office, who can raise a grievance on Subscriber's behalf.
  • A Subscriber may also write to Grievance Redressal Cell, PFRDA, B-14/A, ChatrapatiShivajiBhawan, Qutab Institutional Area, Katwaria Sarai, New Delhi-110016 (Email: grc@pfrda.org.in) for taking appropriate action.

Whenever Subscriber raises a grievance, a system generated alert goes to the entity against which the grievance is raised. The respective entity then resolves the grievance and post resolution details in CRA system.

When a Subscriber registers a grievance at the CRA website, a unique token number is assigned to each and every grievance. Subscriber can use that token no. to know about the status of the grievances either through the Call Center or through the CRA website. Please visit "Log Your Grievance / Enquiry" section under "Subscriber's Corner" to check the status of the grievance lodged.

A Subscriber can approach the Nodal Office in case of the following grievances:

  • Non-receipt of PRAN Card.
  • Re-issue of PRAN Card.
  • Re-issue of I-PIN/ T-PIN.
  • Pending Subscriber details modification requests such as change/ modification in personal details, nomination details, employment details, PAN details, etc.
  • Delay in processing of request for Shifting of Subscriber (Form ISS-1).
  • Contribution not uploaded by Nodal Office.
  • Delay in contribution upload by Nodal Office.
  • Non-receipt of Transaction Statement.
  • Pending withdrawal requests.

In case a Subscriber is dissatisfied with the resolution of their grievances, they may write to Grievance Redressal Cell (GRC), PFRDA at the below mentioned address for taking appropriate action.

Grievance Redressal Cell,
Pension Fund Regulatory and Development Authority,
1st, Floor, ICADR Building, Vasant Kunj Institutional Area Phase II, New Delhi 110070
e-mail: grc@pfrda.org.in
NPS Information Desk Toll Free No. (at PFRDA): 1800 110 708

The latest updates on NPS procedure/guidelines etc., are available on the PFRDA website www.pfrda.org.in/ CRA website – www.npscra.nsdl.co.in. Subscribers may visit the said websites for details of NPS.