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Subscriber Registration

Opening an NPS account is very easy, it can be opened through Online or by visiting to your nearest Point Of Presence.

  1. Through POP: The applicant is required to submit duly filled in Subscriber Registration Form (CSRF) along with supporting KYC documents to the branch of POP called as POP-SP or visit the online portal of the respective POPs.
  2. Online (through eNPS): The applicant needs to visit eNPS website of NSDL-CRA (https://enps.nsdl.com) and register himself/herself through Aadhaar or PAN Card details. After filling up other necessary details and payment of initial contribution, PRAN will be generated online. If you select "eSign" option, your account will be opened paperless (you are not required to send the physical copy of form to NSDL-CRA).
    For more details, you may go through "How to open NPS account" under "Important Links" section available on Home page of this website.

Subscriber Registration Form (CSRF) is available at "Form" section in sector wise information available on this website.

PFRDA has appointed entities known as Points of Presence (POPs) to extend customer interface for all citizens of India, who wish to open NPS account. POP is the first point of interaction between the subscriber and the NPS architecture. Point of Presence (POP) shall perform the functions relating to registration of subscribers, undertaking Know Your Customer (KYC) verification, receiving contributions and instructions from subscribers and transmission of the same to designated NPS intermediaries. The authorized branches of POP for NPS services are called POP-SP (Points of Presence-Service Provider).

To find the nearest POP-SP, you may visit "Find your nearest POP-SP"under "Important Links" section available on Home page of this website.

CRA-FC is Facilitation Centre appointed by NSDL-CRA to facilitate Nodal Offices to submit applications for allotment of PRAN. Following services is being offered by the CRA-FC:

  • Acceptance of Application for allotment of new PRAN by Nodal offices
  • Acceptance of Subscriber request for change in signature and/or change in photograph by Nodal offices.

To find the nearest CRA-FC, you may visit "Find your nearest CRA-FC"under "Important Links" section available on Home page of this website. However as a Subscriber under All Citizens of India sector, you are not required to interact with CRA –FC. Your single point of contact would be the respective POP-SP.

Once the PRAN is generated, an email alert as well as a SMS alert will be sent to the registered email ID and mobile number of the Subscriber. NSDL-CRA also intimates the Subscriber about the dispatch details once the PRAN kit for the Subscriber is dispatched.

Subscriber can check the status of his/ her PRAN application by 17 digit receipt number provided by POP-SP or the acknowledgement number allotted by CRA-FC at the time of submission of application forms by POP-SP.

You may check the status of you PRAN application through below tabs given under "Important Links" section available on Home page of this website

  1. PRAN application Status (through Ack. ID) – (acknowledgement number allotted by CRA-FC)
  2. Registration and Contribution status – (receipt number given by the POP-SP)
  3. Track PRAN Card Status (NPS Regular) – (to know the PRAN card dispatch status)

Time required in Subscriber Registration depends on the mode of registration opted.

  1. Through POP: After receipt of registration forms, POP scrutinizes the forms and generates PRAN. POP then sends the forms to NSDL-CRA. PRAN card is printed and dispatched within 10 days working days from the date of receipt of duly filled in registration form at NSDL-CRA.
  2. Through Online: Online Registration through eNPS portal is much faster and can be completed in few minutes. With facility to eSign, applicant can do the paperless registration under NPS.

To reset the T-PIN, please refer Question no. 6 of "Service Request" section of FAQs.

After registration of the Subscriber, a PRAN card is dispatched to the Subscriber which has Subscriber's name, Father's name, Photograph and Signature/thumb impression and Subscriber's date of birth. This card proves the completeness of information in the CRA system.

A PRAN Kit containing PRAN card, Subscriber details (referred as Subscriber Master List) and an information booklet is sent to the Subscriber's registered address. The Subscriber Master List includes all the information as provided by the Subscriber in the application and captured in CRA system.

Besides, ePRAN card is also available under subscriber's NPS login.

For log-in to your account, you may visit to the "Login" section available on home page of this website.

I-PIN is a password to access your NPS account/mobile App. Through your NPS account log-in, you can view details of NPS account and initiate the various service requests.

To reset the I-PIN, please refer Question no. 5 of "Service Request" section of FAQs.

T PIN can be used to access your NPS account through the toll free helpline (1-800-222080). The Bilingual 'Interactive Voice Response' (IVR) service helps you to access your account details and avail various services including request for Transaction Statement to your registered email ID. You can also speak to Customer Care Executive for any specific query. You can reset the T PIN through the option available in IVR.

To reset the T-PIN, please refer Question no. 6 of "Service Request" section of FAQs.

Activation of Tier II account is very easy, it can be done through online at eNPS website (https://enps.nsdl.com) or through your associated POP-SP. For more details, please refer "How to activate the Tier II account" section under "Knowledge Centre" available on this website.

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